TRAINING AND DEVELOPMENT
At the Willis Human Resource Development
Group we specialize in designing training programs to fit the needs of
small companies and large corporations. Below are a few of our training
programs that have been created for past clients.
As we all know conflict is common in the work place. Our team of
professionals are experts at teaching individuals how to target the
source of conflict, diffuse the situation, and reach a decision that
will satisfy all parties involved. This is where our mediation services
will take place. By definition, Mediation is a process of communication
in which two or more persons with a conflict, assisted by a mediator
reach an agreement, understanding, or reconciliation. The Willis Human
Resource Development Group understands that all organizations have
employees that at one time or another experience conflict. Thus
justifying the need for an impartial third party with the skill and
ability to facilitate a healthy discussion to assist in reaching an
agreement, understanding, or reconciliation.
Stress is one of the major
factors of injuries and a lack of performance in the work place. The
WHRDG’s team of professionals is ready and willing to assess stress
levels in the work place. In addition, they will be available to train
employees on how to manage their stress levels, and teach managers and
employers how to implement a stress management training
Because of the
age of information, many employees no longer rely on external tools to
perform their jobs.
Their tools of production exist in the form of knowledge. Our present
workforce is in the process of moving from the skilled industrial worker
to the knowledge worker. Because knowledge has become the key to the
tools of production, it enables workers to become mobile. As a result,
many companies have become global, doing business around the world.
Subsequently, companies may choose to have a visible presence in other
parts of the world by sending employees to train, develop and maybe even
relocate to manage host country employees. It has been our experience
that relocating to a foreign country can sometimes be a very difficult
experience for employees and their families. It has been proven that
many companies lose money on employees that have been sent overseas due
to early return rates. Research suggests that for every employee who
returns early, companies have shown losses of up to 16 million dollars.
Areas that suffer due to unprepared expatriates include marriage/family,
productivity, interpersonal effectiveness, morale, and company image.
Our task has been to develop a tool by which to assess whether an
employee will be successful in another culture. The tool will expose
strengths and weaknesses to the design of the target culture. Based on
research, there are three areas important to the success of expatriates.
These areas are task competence, personal and family readiness, and
cultural adaptation. We have developed a list of intercultural
effectiveness indicators based on these three areas to aid in the
assessment of the targeted employees. Following the intercultural
assessment, we can provide extensive training for employees and managers
on adapting to the target culture.
Just as US companies travel
abroad to seek new markets and clientele, immigrants from abroad come to
the US to seek the “American Dream”. Historically, the United States
has always consisted of, and as a matter of fact, been built by the
labor of people from foreign lands. The Bureau of Labor Statistics
estimates that by 2012, Hispanic and Asian Americans will be the fastest
growing population among the labor groups. In light of this fact, The
Willis Human Resource Development Group has positioned itself to perform
specialized training to help individuals understand and appreciate
others in their work groups who may be from different cultures or